Frequently-asked questions

We have provided this frequently-asked questions section to help you better understand some of the health services that we provide and make it easier for you to access those programs and services. We'll add more questions that we receive over time.

If you're looking for a service in your community, we've also added more information in our contacts page to help you access specific programs and departments.

How do I find out about the new Northern Health travel program?

Northern Health's new NH Connections travel services program provides low-cost travel options for people who have to leave their home communities for specialized health services. For more information, click here.

How can I find out about regulations for installing sewerage systems?

New regulations covering the installation of sewarage systems came into effect in May of 2005. To find out more, click here.

How can I get information to stop smoking?

Northern Health has developed its Nicotine Intervention Counselling Centre (NICC) program to give smokers advice and support as they quit. We've built this program based on another highly-successful program from the Mayo Clinic.

NICC counsellors are available in most communities across Northern BC. Please visit our contacts page to find a contact number for the NICC program in your community.

Where can I see inspection reports on restaurants and water services?

Listing are available on Northern Health's "Healthspace" archive, which is available here.

How can I find a physician in a Northern BC community?

Most physicians in Northern BC aren't employees of Northern Health. They run their own offices independently of Northern Health, and bill the British Columbia Medical Services Plan for their services. Physicians receive privileges to practice in Northern BC hospitals through Northern Health.

The College of Physicians and Surgeons of British Columbia has a directory of physicians in communities across Northern BC, including those accepting patients.